Inventory problems | Voters

Inventory problems

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Kristie Carmichael

There have been multiple instances on Etsy where a listing was sold out but then relisted although the product should not have been updated causing overselling. The are other listing that have removed the variations and is not linking correctly as a result.

January 28, 2021

James Hu

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James Hu

Kristie Carmichael Doh sorry about that. Can you clarify on what you mean by "e product should not have been updated causing overselling"? Also do you have an example SKU this happened to?

Kristie Carmichael

James Hu: I have fixed the problems when I found the variation were no longer associated with the Etsy listing, but here are a few examples. SKU elebm11 was renewed although both elebm11 and elebm15 were sold out. I had to deactivate the listing.

We sell a product that was being sold by color variations, then all the sudden, Etsy had no variations listed. SKU 81-10352CK, 81-10352CR, 81-10352CM, 81-10352CN, and 81-10352CB were all missing. Only SKU for product was 81-10352CP but it was not linked to a color.

James Hu

Kristie Carmichael: I will reach out to you since it sounds like your issue is pretty specific